I'm not having much luck finding if I a can do a direct upgrade of QM 8.5.1 to 10.5.1. Plan to upgrade it as part of move to CUCM 10.5.1/UCCX 10.5.1
I've done the CUCM/UCCX 8.5.1 to 10.5.1 upgrade before, just not the QM part.
Anyone done a QM 8.5.1 to 10.5.1 direct upgrade? Any feedback?
There is not a direct upgrade from QM 8.5.1 to QM 10.5. You will need to upgrade QM to 8.5.2 first.
Cisco Unified Workfore Optimization Qualtity Managment - Server Installation Guide Version 10.5 page 52: http://goo.gl/frC6wq
Additional QM Documentation: http://goo.gl/rhexR0