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New Member

QM Desktop - Report tab displays blank page

Hi all,

I'm currently running UCCX7.0(1) with QM2.7(3) and i'm facing the following issue.

Thru QM Desktop - Report tab, an IE page will be displayed to show the available reports that we wish to run. It's trying to launch the following link https://<ip.address>:8448/QMR/Login?signature=49B7E14D173A2...E10D664 However a blank page is being displayed.

I remember seeing this a while back where it's something to do with the report templates, files, etc missing / not installed correctly.

a) which folder is storing the report files?

b) is there a way to load the missing files without reinstallation?

c) any other reason why this is happening?

Thanks!

-JT-

1 REPLY
New Member

Re: QM Desktop - Report tab displays blank page

Quick update

I manually change the url from https://:8448/QMR/xxx to http://:8088/QMR/xxxx and this time the QM Reporting System page is displaying according.

I don't believe there was any option during install/postinstall that enable us to specify if we want to use SSL or not. Any ideas?

Thanks!

-JT-

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