QM recordings

[bobbywires]

                   When trying to listen to a recording in QM i get the following error "PLYR2000 Error playing the file. Try again or contact your Monitoring and Recording Administrator".                                                                                                                                                                                    Thank you for your anticipated help.

[anchoudh]

Hi Robert Schroeder,

Please check the below link.

http://portal.calabrio.com/tiki/forumthread2929

Hope it helps.

Anand

[joshua.gertig]

I had this issue after upgrading to Java 7. I had to uninstall 7 and then installed the .exe for JRE 1.6 and it works again.

I had trouble finding JRE 1.6, couldn't find it on Java website but found it here...
http://www.oldapps.com/java.php