Having an issue with Quality Management. Is it possible to remove to remove an agent that is no longer active from the Quality Management system? I notice that the admin docs for QM say that once an agent has been configured they can't be removed, just unlicenced. The problem we have is the reports in Quality Management Desktop still list this agent. The agent in question has been removed everywhere else in the system (CUCM, UCCX etc) but is still appearing in QM. Is this the expected behavior, or are we doomed to have an ever increasing list of inactive agents?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.