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Community Member

Quality Manager 8 to 8.5 licensing

Two questions about Quality Manger licensing:

We are upgrading from 8.0 to 8.5.  Do we need to use the PUT tool for new licensing, or will the license remain the same?

We're also considering virtualization.  Is the license tied to our MAC?  Would we need a license change if we virtualized?

Thanks

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Super Bronze

Quality Manager 8 to 8.5 licensing

Hi

The license is tied to your UCCX server MAC - that's where you install it... assuming you have a Cisco-badged variety of QM. So if you virtualise UCCX, then yes the MAC will change.

And yes, you need to apply to PUT for an upgrade license. Parts will look like CCX-UPGAQM80-85K9

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES
Super Bronze

Quality Manager 8 to 8.5 licensing

Hi

The license is tied to your UCCX server MAC - that's where you install it... assuming you have a Cisco-badged variety of QM. So if you virtualise UCCX, then yes the MAC will change.

And yes, you need to apply to PUT for an upgrade license. Parts will look like CCX-UPGAQM80-85K9

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Quality Manager 8 to 8.5 licensing

Perfect, thank you

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