I have installed a QM server with UCCX 5.0. I have also installed client applications on PCs. The recording is made and stored locally on PCs in the folder : C:\Program Files\Common Files\SQM\recordings\daily.
The problem is that I don't find the files in the server and when using the desktop application for the supervisor/manager, I found contacts but not the recordings.
I have mainly the same issue. I can see some RAW files stored on the agent PC but not on the server. I have checked everything, time, archiving. What about that proxy that I can see on the agent pc and on the server? Should I configure that in some way? Where can I see the reason fot this copy failure?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.