query regarding crs historical report for ipcc express
We are generating the report using the crs historical reporting tool.When we generate the report we are not able to see the time stamps associated with each call.As in we are able see the deatils like dnis,ani agent detail but we are not able to see what time did he pick the call.
Re: query regarding crs historical report for ipcc express
I am new to custom reporting also. I guess this is the million dollar question.
My question would be can I get fields (tables) from two different reports and put them in one (custom) report? I could handle the formatting. Would this be done in a store procedure? I found that I could not call 2 sp's in the xml doc.
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