When I have callers in a queue, I want them to hear a message/music for 30 seconds. After the 30 second interval, I want to play another message asking the caller if they would like to continue to hold - or leave a message. If they continue to hold, I want to continue playing the message/music from the point it left off previously. Is this possible? Has anyone been able to do this?
To clarify, I am able to play the music/message on hold - I'm just unable to pick it back up again from where it left off.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...