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New Member

Quick CCX Question

I am using the Session ID info in Contact Center to set a search key value and I am wondering if The Session ID in CCX ever resets or will it just keep growing? If it does reset when does it reset? Every month, year?

Thank You!                  

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2 REPLIES

Quick CCX Question

The number should never reset.

Tanner Ezell
www.ctilogic.com

Tanner Ezell www.ctilogic.com
New Member

Quick CCX Question

Strange because my Session ID's are in the 50k range now and I know we have taken more calls than that since the system has been online 2 years ago. It had to have reset at some point.

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