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New Member

"work" icon greyed out

IPCC 4.02. I noticed that the "work" icon on agent desktop greyed out on the agents PC. PC are running XP with either SP1 or SP2. Has anybody noticed this?

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New Member

Re: "work" icon greyed out

this option in only available during a call, click it and you will go to work mode for the time set in app admin

Thanks

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