Hey guys, I'm still fairly new at creating IVRs and I've been tasked with creating a script that tells callers how long their wait time is. It doesn't have to be complicated and it doesn't have to be dynamic. It just needs to figure out the expected wait time and then I can create a prompt that says "your wait time is under 5 minutes" or "over 5 minutes", it doesn't have to be specific. I'm sure this has been done quite a few times but I haven't found anything for it.
I've got the script working for the most part but the one problem I'm having is getting it to say the time in minutes and not seconds. I've put a Set epectedWaitTime = (expectedWaitTime / 60) but it doesn't seem to be working. Any ideas?
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...