From the Cisco Intelligent Contact Management (ICM) Configuration Manager, choose Tools > List Tools > Network Voice Response Unit (VRU) Script List.
Temporarily increase the value in the Timeout field for the script.
I am running into the same issue, TAC says its DNS related (the second NIC picked up a DHCP address that became related to the LDAP somehow), still awaiting some kind of resolution, I have rebooted the machine, reset and cleared DNS and disabled that bothersome NIC, error has not changed. Running 4.5 CRS with CCM 5.03
It is good to know that there is a fix to this problem :) Having said that, what causes this error? Does the client machine and the Server need to be in the same VLAN? Are there any other restrictions like this? Like for example, do they have to be in the same domain?
The client machine is able to login to the server ( as in the client CRS editor is able to login to the server), so what is the reason for the error?
Thanks in advance
Can you elaborate on what the issue was with the ports and vlans? Do you mean that the port the server was on and the ports the phones are on are in 2 different vlans?