Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Reading xml Documment for a PIN

Hi all.

I am working on afterhours CRS Script. What I am trying to accomplish is that, when clients dial afterhours, Ask them for a Pin code and if they entered the right Pin they will get transferred to the afterhours Call Centre, if not to a local voice mail.

The Pin Code is stored in xml document.

I tried different scripts that I developed and some from the form and still no LUCK.

Any idea in how to design the CRS Scrip or if anyone has a sample Script, that will be much appreciated

Thanks

Nour

1 REPLY

Re: Reading xml Documment for a PIN

Nour,

Attached is a script i use to verify the caller to authorize to make changes etc.

Good luck,

Please rate helpful posts.

Abdulbaseer.

116
Views
0
Helpful
1
Replies