On some of the CSQs in the 'Contacts Waiting' column there sometimes shows numbers in this column that are not accurate. At 1 point it looked like there was a call in the 'Contacts Waiting' column that stayed in there for several hours,over 2 days, even though there were agents ready. Is there bug in the script this CSQ is using that is not release calls properly?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...