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New Member

Realspeak TTS issues

Hello,

I installed a CCX 7.0 with a TTS server Realspeak Telecom 4.0 and language Italian (voice Silvia), but don't works.

I configured TTS server on CCX and file "ttsserver.xml" on Realspeak, but I have error in service "ttsserver_service" and prompt are not read by the TTS server. In attach file with error and configration file "ttsserver.xml"

someone has already done this implementation and how?

Thanks

2 REPLIES
New Member

Re: Realspeak TTS issues

Does the TTS Subsystem service in the Control Center window in AppAdmin show "in-service"? Also, not sure if you've check with Nuance already for compatibility with this version of UCCX you're running on.

New Member

Re: Realspeak TTS issues

Hello Santos,

I solved my issue. CCX need the software Speech Media Server to communicate with Realspeak. Then I installed this software and realspeak 4.0 and everything started to work.

I had to make only few setup described in a Cisco document

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_bulletin_c25-546866.html

Thank you

Lorenzo Ribola

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