01-24-2010 01:45 PM - edited 03-14-2019 05:09 AM
Hello,
I installed a CCX 7.0 with a TTS server Realspeak Telecom 4.0 and language Italian (voice Silvia), but don't works.
I configured TTS server on CCX and file "ttsserver.xml" on Realspeak, but I have error in service "ttsserver_service" and prompt are not read by the TTS server. In attach file with error and configration file "ttsserver.xml"
someone has already done this implementation and how?
Thanks
01-25-2010 01:19 PM
Does the TTS Subsystem service in the Control Center window in AppAdmin show "in-service"? Also, not sure if you've check with Nuance already for compatibility with this version of UCCX you're running on.
01-28-2010 11:59 PM
Hello Santos,
I solved my issue. CCX need the software Speech Media Server to communicate with Realspeak. Then I installed this software and realspeak 4.0 and everything started to work.
I had to make only few setup described in a Cisco document
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_bulletin_c25-546866.html
Thank you
Lorenzo Ribola
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