I have a CRS system installed in G.729 format. I am finding it very difficult to record prompts in G.729 format. Right now I am depending upon completely on Call Manager MOH translator service to do this.
But is there any other utilitie we can use for this?
In one of the Cisco documents, it is mentioned to use tools like Audacity, Cooledit or Sound Forge. I have installed all of these, but can not find any information to change a normal "WAV" file to a G.729 format to upload the same to CRS.
This is why I tell customers it's usually not worth running CCX in G.729 (see my longer answer from another thread below).
The "best" way of doing this is to write a CCX script that you can call into and capture the prompts into the repository using the Recording and Document-related steps. This has been discussed on the forum before (please run a search) and I believe an example is in the sample script repository:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...