I'm having a minor breakdown in my mind at the moment with the record step i a ivr script 4.x. The issue is that i can get it to work with teminating digits like # or * but i cannot get it to work if i choose NONE as terminating key. The thing is that i just want the recording to be done and then attaching it to the email and send it. When i tries this i gets an Exception popup (when debuging the script) "Contact id : 1897, Channelid :12, Contact is in Teminated/Connected state" and then the script stops because of the termination of the client. How can i get this setup so that the script continous to run and executes the sending email if the user just hangs up the phone after completing recoring a message?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...