Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Recording step not supported

Hi,

we have CRS 4.5 Express Standard which comes bundled with CCM (5 seat license). We would like to use the recording step in CRS scripts, but when we use it, it displays "Step not supported". Is this license problem?

According to step availability chart, Recording step should be available in Standard edition of the Ipcc.

1 REPLY
Gold

Re: Recording step not supported

Yes, that is right.

Standard version of IPCC Express, UCCX, doesn't support that step.

If you would like to use it, you would upgrade your license to Enhanced or Premium.

Hope this helps,

Juan Luis

152
Views
5
Helpful
1
Replies
CreatePlease to create content