Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Redirect call to Meet-Me ext number

Hi, I am trying to redirect calls to a established meet-me conference call. But after it had been redirected, the call just drop. I have no problem redirecting the call to my mobile and dialling into the meet-me conference the usual way. Is it possible to do this?

Thanks,

Donny

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: Redirect call to Meet-Me ext number

This looks like a CSS/Parition issue, ensure the following:

- the CSS applied to the incoming GW has the Partition of the cti ports listed

- the CSS applied to the CTI ports has the partition of the MeetMe listed

Chris

4 REPLIES
Community Member

Re: Redirect call to Meet-Me ext number

Hi,

is there anyone who have tried this before?

Regards,

Thanks

Hall of Fame Super Silver

Re: Redirect call to Meet-Me ext number

You should be able to do this, is the Partition applied to the MeetMe numbers listed in the originating CSS, i.e. GW CSS?

Are you using the correct codec?

Have you looked at the MIVR logs for clues?

Chris

Community Member

Re: Redirect call to Meet-Me ext number

Thanks Chris, I have looked into the MIVR log and found the call was dropped.

Connection to dest=2350 for outbound call failed, callctl cause:103, reason=RESOURCE_INVALID

3953: Aug 22 11:35:09.340 GMT+800 %MIVR-SS_TEL-7-UNK:Call.rejecting(RESOURCE_INVALID) JTAPICallContact[id=2,implId=9016/1,state=STATE_INITIATED_IDX,inbound=false,App name=ExtVRec,task=26000000002,session=20000000003,seq num=0,cn=null,dn=null,cgn=null,ani=null,dnis=null,clid=null,atype=OUTBOUND,lrd=null,ocn=null,route=RP[num=0000],TP=226]

3954: Aug 22 11:35:09.340 GMT+800 %MIVR-SS_TEL-7-UNK:CallID:2 MediaId:9016/1, dropping the call, ciscoCall state is ACTIVE

I do not understand what is the reason that it was dropped. Anyone can help me? Thanks.

Hall of Fame Super Silver

Re: Redirect call to Meet-Me ext number

This looks like a CSS/Parition issue, ensure the following:

- the CSS applied to the incoming GW has the Partition of the cti ports listed

- the CSS applied to the CTI ports has the partition of the MeetMe listed

Chris

345
Views
0
Helpful
4
Replies
CreatePlease to create content