I'm running Supervisor Desktop 8.0 and the team state is not refreshing. When I have a look to View/Prefereces the Refresh rate in seconds is greyed out and set to manual. When I login to Supervisor Desktop with another user the same field is greyed out as well, but the parameter is set to 1. With this second user the view is refreshed.
Can someone tell me, where I can configure this Refresh rate for the Team state?
You have manually refresh it. What is not refreshing agent state when moving them around diffrent CSQ's? logout and login see if that makes a differnce. We had this problem with 8.5 and was resolved by installing SU4. Enviorment UCCX 8.5.
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