Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Regarding Call Center Resource Sizing Tool

Hi All,

Can any one help in guiding to have Cisco Call Center resource sizing tool for IVR ports & etc for both Inbound and Outbound Call center.

I tried a lot to find a legitimate and working URL but has not been successful yet.

Would highly appreciate if someone help me with tool.

1 REPLY
Green

Regarding Call Center Resource Sizing Tool

You need a CCO login with partner access. Then you download the tool. The Web-based one is obsolete.

http://tools.cisco.com/cucst/faces/landing.jsp

Regards,

Geoff

251
Views
0
Helpful
1
Replies
CreatePlease to create content