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Remote Agents using UCCX on Softphones???

UCM 6.1.2.1000-13

UCCX 5.0(2) SR01_Build053

Is it possible to use Cisco IP Communicator for remote agents using UCCX (CAD). What physical devices would I need at the remote location?

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VIP Super Bronze

Re: Remote Agents using UCCX on Softphones???

Sure CIPC will work. Your main concern should be QoS to/from the remote location.

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