In remote site where agents are located (CAD), there are delays when doing a transfer, when resuming a waiting call when a call is hung, all operators need to use IP communicator, there are 14 agents and short term plans increased to 20 agents, at a minimum you need 2 calls per agent. The connection to the CUCM and UCCX is with a MPLS link, this is 256 kbps, this link is transmitting data and voice. The local router has one PVDM2-64 card.
Support to see if it is a problem of bandwidth between the two sites, if DSP resources issue in the router or missing configuration in CUCM, UCCX or router.
QoS is reconfigured and increased to 512 in the WAN link, which was investigating not need lots of bandwidth because in this scenario only happens signaling between the CUCM, UCCX to remote site gateway.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...