Could someone refresh my memory on how to remove agents from the IPCC Express "Resoures" listing? I thoguht I needed to just remove the associated phone/user from the Jtapi user in Call Manager, but its not removing them from the list.
User's name will still stay in Resources List. But the inactive user link will show on top. When you click that link, it will show that the user's name also listed there. You can remove the user there.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...