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Remove old/unused skills from CUIC UCCX 9.0.2

Is there a way to remove old/unused skills from the reporting filters in CUIC?

UCCX 9.0.2 SU1

 

thanks

2 REPLIES
Cisco Employee

Hi Kleidg1980,The reporting

Hi Kleidg1980,

The reporting filters for stock reports cannot be modified. The purpose for them is that for historical reports filter can be applied on anly deleted resource.

If you have developer's edition of CUIC then you can do a save as of existing report and the edit the value list query to suit your needs and then import the report back.

 

Thanks,

Ishita

 

 

Cisco Employee

Hi Ishita,Is it possible to

Hi Ishita,

Is it possible to create a collection query for skills ?

Similar to that of active agents ?

Thanks,

Chuck

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