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Community Member

Removing CTI ports on CCX5 with CCM5

Hi all,

I need to change the DN of the CTI ports in CCX. I've tried to delete the group and re-add but CCX gives them the next DN not the number I have stated when adding the Group! I have checked CCM for the CTI ports once deleted and its clear.

Help.

Rich

2 REPLIES
Cisco Employee

Re: Removing CTI ports on CCX5 with CCM5

Hi Rich,

make sure you do not see those DNs in the CUCM Route Planner report, if they are there delete also from the and then eventually try to recreate.

Regards,

Riccardo

Community Member

Re: Removing CTI ports on CCX5 with CCM5

Hi Riccardo,

They don't exist on CUCM anywhere but when I try to re-add in CCX the DN's don't start from beginning. Weird.

Rich

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