I create my own script but a little help needed from you that we have scenario of timeout of input from a caller that if caller doesnt input any button it replay the menu prompt but an integrated voice that says " Are You Still there " plays in between delay. I want to remove this voice.
Here is the response that I got back from PDI on "Are You Still There" prompt:
"Are you still there ?" is a system prompt which gets prepended when the timeout occurs on the Menu.
It may be used by the system elsewhere also, so changing it will cause a global effect.
The prompt name is still_there.wav, you can do a search on it and will find it.
For US, in my lab, I had to rename in 2 places (....system\G711_ULAW\en_US\UserDialog and system\G711_ULAW\en\UserDialog)
I would suggest that instead of renaming the file you replace the file with a 1 second silence, so it does not show up as error in the logs every time it cannot find it.
Having said that, you need to understand that you will be out of support around issues that has prompt playing and recording if you change the prompt. Cisco TAC will "ONLY" recommend and assist in completely uninstall and reinstall if the customer/partner have issues with prompts.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...