Replicated code to handle bi-lingual menus-Better way??
I have had to replicate the entire menu structure in our call script to support english and spanish prompts. I am certain that there is a more efficient way where I can conditionally play different prompts depending on a boolean or by using the built-in language capabilities. Does anyone have any examples or references in Cisco docs that might show how to accomplish this?
Re: Replicated code to handle bi-lingual menus-Better way??
This should work:
1) Create a Prompt variable called promptToPlay.
2) Set that variable via code just before the menu option to the correct prompt file. Set it via your IF or a switch statement based off of your boolean (or other variable type) to set the correct prompt.
3) In the menu option, set the prompt as promptToPlay.
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