Is it possible to pull from the Historical reporting these values for a particular CSQ:
Yes it is. Please see the HRC Admin guide for a list of reports and what each one contains:
Anthony Holloway Please use the star ratings to help drive great content to the top of searches.
I actually just found under contact service queue activity report and by unchecking include chart i had all the information needed.
I wish UCCX had the same option as CallManager regarding "help about this page
Who is Mark?
And the Historical Reporting Client, does have a help feature builtin, and it explains all of the reports very detailed.