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New Member

Repository Datastore not initialized

Hi there!

I've had a working skript for uploading prompts via phone for a special announcment, which suddenly stopped working. My other scripts (e.g. User Help Desk) are still working fine. It's difficult to restart the whole server during business hours.

My sytem is a single server CCX 8.0

I went to Prompt Management and got the following error:

Error in retrieving the FolderList. Please try Again
Repository Data Store not initialized.

Please activate the Repository Data Store by navigating to control center page.

I went to the CCX Serviceability --> DataStore Control Center --> Datastore

Got the Message:

Publisher is DOWN ...

In the Network Services I got many services in "partial service"; every File Manager is in partial service".

I tried to restart the CCX database, which was "out of service", but it stayed "out of service"; so I switched to the CLI. There I was able to shutdown the CCX database and start it again. On CLI I got a "in service" status, but on the Web GUI it stays "initializing".

Any idea to fix that is welcome

Christian

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Re: Repository Datastore not initialized

This is probably better addressed by TAC; I would suggest opening it as a priority two case.

4 REPLIES
VIP Super Bronze

Re: Repository Datastore not initialized

This is probably better addressed by TAC; I would suggest opening it as a priority two case.

New Member

Re: Repository Datastore not initialized

A restart in the evening solved the problem. Thanks anyway.

Which services did you

Which services did you restart to fix this

New Member

Please elaborate more about

Please elaborate more about solution to this

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