cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
316
Views
0
Helpful
1
Replies

Restoration of crashed node from Backup(IPIVR/IPCCX HA)

ra_jeshkalra_2
Level 1
Level 1

Hi,

What are steps for the restoration of crashed node?

e.g. If node 2(non-publisher) crashes, then I install OS,CRS software.Further how to restore the config & DB for node2.

Will the restoration be from node 1(assuming node1 is configured to take backups) ?

Thanks

1 Reply 1

irisrios
Level 6
Level 6

Do the following:

- Switch the DB publisher from the crashed node to the working node.

- Remove the crashed node from the cluster by executing the Remove option in Control Center Server Configuration page in the CRS Application Administration web interface on the non-crashed node.

- Re-image the crashed node.

- Re-install CRS on the crashed node, and execute the Add To Cluster selection as part of the CRS Administration configuration.

One node on a CRS 5.0 two-node cluster crashes beyond repair (Page 66):

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/troubleshooting/crs501st.pdf

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: