IPCCX support ring no answer feature, if call present to agent, but agent is away from the phone without press Not Ready. The call will ring for a while and it will return to queue. At that time, system will automatically Not Ready that agent. I would like to ask whether this automatically Not Ready feature can be disable or not.
Also note this is an enteprise setup. If you have multiple groups then they will be changed as well. The industry standard is to put this feature as designed and explain the user community the benefits. This is helpful in long run plus callers will appreciate it.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...