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Route calls based on source number 2

Hello Guys,

I have the following scenario that i want to reproduce on UCCX 8.5 . 3 remote sites: site1, site2, site3. I want to route the calls based on the site who is origintating the call to a queue on that specific site. So UCCX should undertand and be able to understnad that the call is being originated from site1 and route the call to the queue on site1. If the call is being originated from site2 the call will be routed to site2's queue.

What do you think about that? Is it possible?

And do you guys can give me a clue about it?

Thanks,

Filipe.

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VIP Super Bronze

Route calls based on source number 2

Duplicate thread. Original here: Route calls based on source number

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