I have the following scenario that i want to reproduce on UCCX 8.5 . 3 remote sites: site1, site2, site3. I want to route the calls based on the site who is origintating the call to a queue on that specific site. So UCCX should undertand and be able to understnad that the call is being originated from site1 and route the call to the queue on site1. If the call is being originated from site2 the call will be routed to site2's queue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...