I have a cluster of two UCCX servers. I want to get data from RtCSQsSummary table and publish it in web. And I have noticed that RtCSQsSummary table is always empty on one of the servers meanwhile on the second server it is filled with data.
I believe this is expected as only the HDS master node will update the tables.
From the Administration guide, Real-Time Snapshot Config Menu Option (page 544):
Configuring these Wallboard settings enables the WallboardDataWriter to update the host file on the wallboard software system with the HDS master IP address whenever HDS mastership changes on the Cisco Unified CCX.
Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1)
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.