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New Member

Rtmt

Trying to rtmt tool and getting a Java error message. Please review the attachment.Any help will be appreciated.Capture.PNG

7 REPLIES

Rtmt

Hi,

what happens if you click that OK button?

Also, has this RTMT instance been downloaded from CUCM or UCCX? They are not really compatible.

G.

New Member

Rtmt

It is dowloaded from uccx. Application quits after couple retries.

Rtmt

What is the locale of the UCCX server?

david

New Member

Rtmt

US

Rtmt

Hmm, then I'm thinking you're facing a bug, are you up to date on your patches?  How about downloading RTMT from the UCM?

david

New Member

Rtmt

Have not tried yet. However before launching I cahnged the node address from primary to secondry and it did launch with limimited capaibility and prompt me to fix the time between server and the tool.

New Member

Rtmt

Hi,

We are able to resolve our Rtmt issue by rebooting the cluster.

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