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SAP integration with IPCC express 5

My client is a new ipcc express premium install. I need to have screen pop working with SAP6.20/ R3 4.7.

I would appreciate if you can provide some leads.

FYI:- the current system has genesys and its being replaced with cisco ipcc.

http web integration does not seem to do it. They have SAP phone

Thanks,

Baseer

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