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Save Historical Data after migration from IPCC 3.5.3 to 4.0.4

How can I import the data from IPCC ver 3.5.3 into the database for 4.0.4. In the world of SQL, someone must have done this before. Any assistance you can provide would be greatly appreciated. Thank you in advance...

4 REPLIES
Silver

Re: Save Historical Data after migration from IPCC 3.5.3 to 4.0.

CTI Port device pools are not maintained during migration from CRS 3.5(3) to CRS 4.0(1) it is refered in bug - CSCsc09520

New Member

Re: Save Historical Data after migration from IPCC 3.5.3 to 4.0.

I was referring to the historical reporting data...

Silver

Re: Save Historical Data after migration from IPCC 3.5.3 to 4.0.

If you're upgrading (rather than a clean install), the historical data should be migrated too, subject to certain caveats reagrding database size. Running the Pre-Upgrade Check tool will confirm a successful migration. I've done a upgrade from 3.5(3) to 4.0(5) and the HR data was preserved.

New Member

Re: Save Historical Data after migration from IPCC 3.5.3 to 4.0.

Are you aware of any way to import the old HR data back into a newer database?

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