I have IPCC 3.5(3) and I wanted to extend some features of existing script. So I made a new one and add features like:
- informing the caller of his/her position in the queue
- the caller can leave a message and that message will be sent to the e-mail
- adding holidays and so on.
When I wanted to to add the application for that script, I got the following message:
Server reported error while loading the application. Please check the log for details.
And the part of the log associated with this issue is in attachment.
As I can see it says there is no java Class, but how I can check that? Or what should I do to resolve this problem?
I was looking for error code for MIVR-APP_MGR and suggested solutions are: verify and update the configuration or restart the CAR server. I tried to restart CRA Engine service, but without any success. Did anyone have some similar issue?
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...