You need to be more specific about what you are trying to do. Yu can do variuos things from within scripts (subject to which package you have) including manipulating XML files, recording wav files and so on.
If you are looking to run a program on an agents PC then you would do this using workflows which are configured using Cisco Desktop Administrator - see the guide below.
The CRS server is essentially a Java application server (Tomcat). You can write Java code in CRS to do many things, including launching an executable on the operating system, but this is contrary to the architecture and would not be thread-safe.
i need the that users hear a menu, but if an accident appeared i can rapidly call to the trigger, the script initiated, my voice will be recordered and saved to the needed location, so when next time users call, the will hear first message about an accident,
when when the accident will be repaired i need to delete this file from the folder, and this i want to make by the JAVA script, so when next time users call the will hear only menu, without error message
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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