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Script to upload prompt using CVP and UCCE

Hi All,

I'm looking for a sample script to upload prompts that can be called from a UCCE Script. I am susing Version 8 on both UCCE and CVP. I have a call center that would like to have the ability to upload messages as needed to play for callers. Here is the disred process:

1) A supervisor/Agent call a DN

2) Navigate a script to record/review/save/delete a prompt

3) ICM script checks if there is a prompt uploaded and if so play it to callers

I would appreciate your help with this?

Thanks,

Faycal..

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