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New Member

Scripting for IVR 5.0

Hello, I need help in scripting for IVR 5.0 and it it meant to be customized for a bank.

They hv given me some deault steps customers to do wen they call into the IVR and I need help in programming it.

Also, the IVR needs to talk to their DB a nd do transcations with it, using both Database SQL and ISO 8583 protocol.

Please, I need help urgently.

Thank you all

2 REPLIES
Hall of Fame Super Silver

Re: Scripting for IVR 5.0

Take a look at the following link which lists the programming reference docs:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guides_list.html

HTH,

Chris

New Member

Re: Scripting for IVR 5.0

Thanks for your reply.

I would be grateful if you have a script that can be edited to suit my purpose.

Kingsley

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