Re: Scripts work wrong with DN of Attendant Console
CRS has no way to confirm from pilot point that all the phones are busy as the pilot point does not maintain the status.
A script will not ever work properly with a Pilot Point (DN) of an Attendant Console because by default the Pilot Point does not have any configuration parameter as what to do with a call if all the phones are busy.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...