Sessions are stuck in active state and won't reset
We have IPCC Express 4.0.3, and we are having a problem with sessions staying active, so we eventually run out of sessions. It appears that what happens is that some callers hangup while in a queue, and CRS then seems to hold onto the session and never let it go. The only way we've found to reset the sessions is to restart the CRS engine.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...