I was wondering if anyone had any tidbits they could share on silent monitoring. I am running into an issue at a customer location where about 2/3 of the computers are working but they others are not, when you try to monitor them with the supervsior desktop you get a pop up window that says Voice Monitor error, silent monitor session failed and gives a bunch of reasons. The customer has updated the drivers for both the intel and Broadcom NICs and has also done the reg edit for the Cisco doc. None of the NICs are on the three year old list of approved network cards. These are all Dells most are SFF and the other are laptops like the 430 or 420 series. The customer does not want to SPAN all the voice vlans and use the second NIC on the UCCX server. Thanks
Fisrt try to checkout this doccument and be sure that everything its configure as mention there, after that the best way to go will doing a snigger capture in the CAD and CSD when trying to do the monitor..
I know it is not supported by Cisco for UCCX 5.x and 7.x be used on Windows 7. However, they do work with Windows 7 except Monitoring and Recording. I tested telnet between Agent PC (Win 7) and UCCX server on port 59000 and 59020, both are working. When trying to monitor or record, get the following in the log:
2010-07-14 12:59:08.403 ERROR FCVMD2017 CFCDMSnifferSession::_snifferThread: Unable to open the NIC adapter for sniffing. Please reconfigure the installation
Anyone get this problem? Anyone knows how to fix it?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...