On the desktops that you are unable to monitor, go to C:\Program Files\Cisco\Desktop\bin and run the postinstall.exe. After selecting the CAD server to configure, go to the " Voip Monitor Service". Make sure that the correct IP address is showing up for the nic adapter. I had an issue after a CAD upgrade where CAD was binding to the wrong IP address thus causing an error when you try to silent monitor.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...