Can some explain please explain how the silent monitoring work through CSD. How it it captures the packet from QM or CM and ports need to be open on the PC in order to perform this action. It is not apan to pc port issue we already checked . Our firewall is blocking it on the end point.
If you are pretty sure that ports being blocked is the issue, unblock below listed ports in Agent and supervisor desktop.
In CAD: TCP:65432; 59000; 59003; 59004; 38983;8088;59020; 59002;37606;59005 UDP 59500-59700
Similarly in case of CSD desktops it's required to unblock the below listed ports: TCP 59021;59010;59012;59014;59016 59002,37606, 59005,59027 UDP 59500-59700
Briefly, packets are spanned to the desktop NIC from the phone. And then, they will be forwarded to the supervisor desktop. CAD server components are involved in signalling part mainly CAD VoIP monitor service.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...