Not sure what the maximum number of Directory numbers could be set up.
For my firm's purposes we don't need to use different numbers in this level of testing, just test the outbound dialing throttling and batching, and ensure all 1000 contacts were made and the responses noted, while working within the available resources.
I wrote a simple script.this script on being initiated by a HTTP trigger, places an outgoing call using "place call" step, on being successful connect it announces a prompt to called party and disconnets.
I am trying to mark the contact as handled under the successful branch of place step, but to my surprise there is no record for this call in the CRS database/table.
The same script on being initiated by a telephone call, marks entry in database/tables.
My suspicion is , because this script is initiated by HTTP trigger, the system is somehow not recognising this.
Are you saying the HTTP Trigger disconnects or the Call to the contact disconnects?
As far as keeping up with the contact's status, we did not use the CRS SQL Server Database, because we were advised not to build anything in it. Instead we built our custom piece in an external database.
I think it would be accurate to say UCCX is not built as a full Outbound Campaign dialer.. not in my case of version 4.1, 5x has some Outbound Preview cababilites but I don't know if it can be integrated in a script or customized. What I have seen work is a custom process that is designed to launches CRS applications via the HTTP triggering. I think others who have built them could atest its much work and requires development outside the Cisco CRS realm.
Both the Trigger and call are fine, but the IVr flow, is unable to update the callcontactdetail table from the successful branch of place call step, when the the function setcontact info(triggering info,handled) is used to mark call as handled.
But table entry is updated automatically if CRS script is initiated by a telephone call instead of an HTTP trigger.
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...