Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Sizing UCCX Servers (7825 vs 7845)

Are there any guidelines to help us size a Cisco Media Server for a Contact Center Express 7 application?

We will have an HA pair of servers, running a fairly simple voice application. There are 50 agents, max of 48 trunks (two T1s), as well as some web based chat.

One partner recommended 7825 servers. Another suggested we need 7845s. I couldn't find any Cisco docs to help me pick a server...but I'm sure they exist somewhere.

Thanks

Shane

2 REPLIES
Hall of Fame Super Silver

Re: Sizing UCCX Servers (7825 vs 7845)

Review the SRND document for sizing information.

www.cisco.com/go/srnd

HTH,

Chris

VIP Super Bronze

Re: Sizing UCCX Servers (7825 vs 7845)

The partner must use the Configuration/Ordering tool (a giant Excel document which performs all sizing calculations for them). This is *required* for it to be a supported implementation. I would recommend pointing your partner(s) to the following link:

http://www.cisco.com/en/US/partner/prod/voicesw/networking_solutions_products_genericcontent0900aecd80710427.html

472
Views
0
Helpful
2
Replies
CreatePlease to create content