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SocialMiner firewall settings

when opening https to use chat from outside , also enables public access to login screen , any suggestions how to prevent this ?

 

I read this in Getting started with Contact center 9.0 :

 

Deployment scenario 1: Customer website in Demilitarized Zone (DMZ)

The Unified CCX is deployed inside the enterprise firewall and the SocialMiner is deployed inside company premises in the DMZ zone along with the customer website. The DMZ zone is open to all HTTP/HTTPS traffic from the Internet. The Unified CCX is shielded from all outside traffic except the traffic coming from the DMZ zone. Even from the DMZ zone the Unified CCX only responds on HTTPS/HTTPS and BOSH (7443/7071) ports.

 

Then i read this :

SocialMiner should only need to access a proxy server if it sits behind a corporate network firewall and has to use a http/https

proxy server for accessing an outside network. You should not need to give SocialMiner a private NAT address, and doing so is not currently supported.

Any ideas or guide to help me out here ?

- Filip

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